Aegis Communications Group is a provider of database management and market intelligence services. The company has a staff of more than 10,000 employees that provides services through various service centers located in the United States. Its centers feature call blending and routing, e-mail interaction, chatting and other online functions. The company offers a range of customer acquisition, customer care, order provisioning, receivables management, loyalty programs, customer analytics, quality assurance, compliance management and business transformation solutions. In addition, it provides solutions to the financial, telecommunication, entertainment, health care and publishing industries. Headquartered in Irving, Texas, Aegis Communications Group maintains a presence in Fairmont, W.Va.