We have been in business since 1980 and are A+ rating with BBB. People call us because we almost always repair the appliance to be serviced. Very seldom do we condem a unit. We are a small business with 5 employees who are there to help in any way possible.We will anser any questions and concerns before going out to your home. Most of all we stand behind our work with honesty and integrety. That's why I proudly use my last name for the business. If my staff doesn't have the anser just ask for me and I will do my best to find the anser.