Surprise / Arizona / United States
MidFirst Bank occupies a rare position within the banking industry. We are one of the largest privately owned banks in the United States and this combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank competes effectively with larger banks in terms of products and services, but provides customers the service and flexibility of a community bank. MidFirst Bank received the highest ranking in the southwest region and the highest overall score in the nation in the J.D. Power 2018 U.S. Retail Banking Satisfaction Study. With an index score of 877, MidFirst Bank achieved the highest overall score of any bank in the nation. MidFirst again received the highest retail banking satisfaction score in the southwest region in the 2019 J.D. Power U.S. Retail Banking Satisfaction Study. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. While our portfolio of services competes with those of the larger banks, our people and culture truly define the MidFirst Bank difference. MidFirst Bank provides exceptional financial and deeply committed customer service. Our team members are loyal – loyal in their character, loyal in their personal commitment to our customers and loyal to always doing the right thing. No matter the town, no matter the location, no matter the department, MidFirst Bank customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. In addition, MidFirst Bank is a strong supporter of the communities we serve, investing time and money in important educational, charitable and civic organizations. Our volunteerism is powered by MidFirst Bank employees from all of the communities in which we live and share with our customers.
