City of Florence Utilities is a public department that operates various divisions that include customer service, electricity, information technology and collections. It maintains a natural gas department that has high-pressure distribution systems and resells natural gas to more than 15,000 customers. The department s water division is responsible for the protection of public health through water and wastewater management. City of Florence Utilities has a controllers division that oversees and coordinates the financial and accounting functions of the department, as well as offers financial advice, accounting, budgeting and payroll processing services. It is governed by the City of Florence in Alabama.