"One of my greatest accomplishments is running a successful practice for three decades. I attribute my success to one important skill. Its a skill I wasnt taught in medical school, and I didnt attain it from my esteemed professional peers or from the extensive continuing-education classes I take every year. I learned this skill from my patients. They taught me how to listen. Over the years, Ive developed the art of listening to my patients and understanding how to get to the heart of the problem. My ability to listen has enabled me to help thousands of patients live healthier, more productive lives."