Established in 1954, the Denver Career Service Authority, also known as CSA, is Denver s central personnel agency that provides recruitment services. The agency also administers personnel rules and policies, as well as manages employee benefits and compensation. It provides training, diversity management and organization development services. In addition, the Denver Career Service Authority maintains the city s personnel files. The agency is responsible for setting policies and making changes that enhance the work environment. Located in Denver, it additionally offers consulting services to its clients. The Denver Career Service Authority operates the Career Service Board, which appoints hearing officers. The agency conducts surveys on topics, such as work group and supervisor relationships.